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"... the Problem Solving course ... the best 2 days of training I've ever attended !"
- Management participant - Critical Thinking workshop
Merck Sharp & Dohme
"Rationality includes intuition."
- Ricardo Carlos
The only proof you HAVE a mind is that you CHANGE IT, when you find (a better argument).
- paraphrase of J.M. Keynes
"People are moving ... AWAY ... from thinking ... and more to running a script."
- Jordan Greenhall
CEO, The Neurohacker Collective
"Perfection is achieved not when there is nothing left to add, but when there is nothing left to remove."
- Steve Jobs
"Application to a current issue was the key. Our team resolved a current problem."
-SPS Workshop Participant
"The most important story we will ever write in life is our own - (one written) with our daily choices."
- Richard Paul Evans
(The Gift, p104)
"If a sufficient number of management layers are superimposed on top of each other, it can be assured that disaster is not left to chance."
- Norman Augustine's Law #3
"In committees, be as vague as possible, this avoids irritating the others."
-Norman Augustine's Law #4
(Curiosity) is the ultimate tool to produce simple solutions for complex problems.
-Harvard Business Review
"If you're the smartest person in the room, you're in the wrong room."
-Marcel Schwantes
"Every manager MUST be held accountable not only for the work of subordinates but also for ADDING VALUE to their work - "
-Elliott Jaqques
"We don't need flat organizations. We need layers of accountability and skill."
-Elliott Jaques
"Startle Reflex - orients toward [the unexpected] ... seeking meaning ..."
-Jordan Peterson
"Fuzzy thinking correlates with failed solutions."
B. J. Fogg (Stanford University)
"I used the BPI Troubleshooter Tablet and learned a great deal from my team today. Thank you!"
HBF - Sr. Mgr Continuous Improvement
"If you CANNOT explain something in SIMPLE terms, you don't understand it."
- Richard Feynman
"Do not reprove a scoffer ... reprove a wise man and he will love you."
Book of Wisdom - Proverbs O.T.
"EDUCATE your intuition - don't just defend it.
Ricardo Carlos
The IDEAL organization is a rational system of interlocking responsibilities, authority and incentives aimed at a worthwhile goal.
Ricardo Carlos
Randomness is the enemy of meaning.
Ravi Zacharias
... how wonderful and fulfilling your life can be if you'd just stop doing things that are wrong.
Jordan Peterson, Ph.D.
Let your yes mean yes, and your no mean no.
Matthew 5;37
Meaning comes from accepting responsibility.
Jordan Peterson, Ph.D.
Truth is stronger than a lie, since a lie has no existence of its own.
Eric Eden Professor of Science, Ball State University
The purpose of thinking is to let your thoughts die - instead of you!
Jordan Peterson, PhD.
Truth directs you away from hell.
Jordan Peterson, PhD.
Not thinking is an indulgence we can never afford.
- H. Jackins
For every new situation, a new, accurate response.
Ricardo Carlos
"The real problem is not whether machines think but whether people do."
- B. F. Skinner
A. I.?
"The answer is only important if you ask the right question."
- Chinese Proverb
Thinking System
Fishbone Purgatory
  • We received this question from a recent graduate of our Systematic Problem-Solving (SPS)
Endorsements / Kudos
  • TEAMWORK RESULTS Blaine Stewart
    Director, Process Assurance
Rx for Six Sigma? Add Critical-Thinking!
  • Improve Process Improvement
Lean, Six Sigma + Critical Thinking
  • Lean-Sigma Expert Brad Wyrick

Video Overview & Presentations