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"... the Problem Solving course ... the best 2 days of training I've ever attended !"
- Management participant - Critical Thinking workshop
Merck Sharp & Dohme
"Be Clear - You never know who might be listening!"
- Certified Troubleshooting Consultant
Harry Flotemersch
"Rationality includes intuition."
- Ricardo Carlos
"Bondage increases in your life to the degree of your ignorance."
William Wood
Ignorance
"People are moving ... AWAY ... from thinking ... and more to running a script."
- Jordan Greenhall
CEO, The Neurohacker Collective
"Perfection is achieved not when there is nothing left to add, but when there is nothing left to remove."
- Steve Jobs
"Application to a current issue was the key. Our team resolved a current problem."
-SPS Workshop Participant
"The most important story we will ever write in life is our own - (one written) with our daily choices."
- Richard Paul Evans
(The Gift, p104)
"Mental Health is the dedication to reality at all costs."
- M. Scott Peck, M.D.
Mental Health
We need clear thinking, crisp analysis, and well-grounded answers.
Lee Stroebel
T O D A Y
(Curiosity) is the ultimate tool to produce simple solutions for complex problems.
-Harvard Business Review
"Your purpose is to love others right now."
?
Earthly purpose.
"Every manager MUST be held accountable not only for the work of subordinates but also for ADDING VALUE to their work - "
-Elliott Jaqques
"We don't need flat organizations. We need layers of accountability and skill."
-Elliott Jaques
"Startle Reflex - orients toward [the unexpected] ... seeking meaning ..."
-Jordan Peterson
"Fuzzy thinking correlates with failed solutions."
B. J. Fogg (Stanford University)
"I used the BPI Troubleshooter Tablet and learned a great deal from my team today. Thank you!"
HBF - Sr. Mgr Continuous Improvement
"If you CANNOT explain something in SIMPLE terms, you don't understand it."
- Richard Feynman
"Do not reprove a scoffer ... reprove a wise man and he will love you."
Book of Wisdom - Proverbs O.T.
"EDUCATE your intuition - don't just defend it.
Ricardo Carlos
The IDEAL organization is a rational system of interlocking responsibilities, authority and incentives aimed at a worthwhile goal.
Ricardo Carlos
Randomness is the enemy of meaning.
Ravi Zacharias
... how wonderful and fulfilling your life can be if you'd just stop doing things that are wrong.
Jordan Peterson, Ph.D.
Let your yes mean yes, and your no mean no.
Matthew 5;37
INTEGRITY:
The real battle in life is being someone to be counted on.
unknown
You can't have justice without pursuit of truth.
Jonathan Haidt, Ph.D.
It is better to be approximately right than precisely wrong.
Eli Goldratt
Precision
Personal meaning comes from accepting responsibility.
J. Peterson, Ph.D.
The purpose of thinking is to let your thoughts die - instead of you!
Jordan Peterson, PhD.
Truth directs you away from hell.
Jordan Peterson, PhD.
Not thinking is an indulgence we can never afford.
- H. Jackins
For every new situation, a new, accurate response.
Ricardo Carlos
Intelligence
"The real problem is not whether machines think but whether people do."
- B. F. Skinner
A. I.?
"The answer is only important if you ask the right question."
- Chinese Proverb
Thinking System
Information distinguishes between alternatives.
Carlo Roveli
Choice
Critical Thinking - Information Theory applied to reasoning.
- Ricardo Carlos
Thinking
Knowledge is relevant information that helps (make decisions).
Claude Shannon - 1948
Information Theory
Brainstorming does not have a selection mechanism.
- Ricardo Carlos
Evaluation
Fishbone Purgatory
  • We received this question from a recent graduate of our Systematic Problem-Solving (SPS)
Endorsements / Kudos
  • TEAMWORK RESULTS Blaine Stewart
    Director, Process Assurance
Rx for Six Sigma? Add Critical-Thinking!
  • Improve Process Improvement
Lean, Six Sigma + Critical Thinking
  • Lean-Sigma Expert Brad Wyrick

Video Overview & Presentations