1. Critical Thinking: an Interview - Part I
An interview with Richard Wells of Business Processes Inc. What is critical thinking? How does it help to resolve difficult issues, make better decisions, and solve problems?
2. Critical Thinking: an Interview - Part II
Continuing the interview with Richard Wells learn how critical thinking relates to creative thinking, whole-brain thinking (and more).
3. Troubleshooter Certificate - INTRODUCTION
A two-page introduction to our Troubleshooter Certificate program including rationale, content, specific capabilities taught, and what's required. Read the article, then watch the 2-minute video.
4. Boost College-Grad Prospects
Graduating Seniors and anyone who wants to enhance job prospects now by quickly earning one, two or three critical thinking certificates to show would be employers! Save time and money by earning the certificate(s) that matches the job you seek. Do this in time for your first interview. Read this article. Then watch the 5-minute video to learn more.
5. Accountability and Authority
BPI's critical thinking skills and project management methods will improve trust in leaders and their ability to demonstrate competence.
6. Back to the (Internet) Classroom
Based in part on our Training Magazine article of the same name, this describes our analysis of distance learning solutions for our customers.
7. Critical thinking and Strategic Planning
How can better critical thinking make more effective strategic plans?
8. Critical Thinking System
This is a chapter taken from the Resource Guide To Performance Interventions published by Jossey-Bass Pfeiffer. One of 50 interventions in the book. This is a Case study about embedding a critical thinking system in a manufacturing plant.
9. HRD Consulting with your customer
How to transform HRD from a training administration focus to a thinking facilitation service gaining prestige and making an important contribution to your organization.
10. HRD in the Middle
This article is an excerpt from an interview between OPR (Organizational Performance Resources) and BPI describing a common but challenging entry point for typical HRD interventions.
Could misaligned incentives be contributing to your organization's problems?
12. Secrets of Successful Teams
The book TeamWork by Larson & LaFasto (Copyright © 1989 by Sage Publications) is an oldie but it contains much wisdom about what creates team success. It's based on a three-year study of a wide range of teams seeking to determine what really separates exceptional performing teams from the others.
13. Sheep-Dip Training
Dip ya and forget ya!
14. (A) Simple Tool For Measuring Training Impact*
A self-assessment method for Kirkpatrick Levels Three and Four is reported to have been validated. Alan Scott applies a technique he read about in the book Elevators by John Noonan.
15. Stopping Work Complications
Creating efficient, streamlined processes - and keeping them that way.
16. Targeting Waste
Find waste, where it hides. Learn a method to reveal it and eliminate it!
17. Thinking Critically & Happiness
This article is an essay using excerpts from Stumbling On Happiness, the book written by Daniel Gilbert © 2006. We predict some positive effects from the use of critical thinking in everyday life based upon Dan Gilbert's research into happiness.
18. Time Pressure Decisions!
Yes/No. Go/No-Go. Choose NOW! Find out how to quickly clarify any situation to improve your decision results.
19. Vision and Leadership
A good leader has clarity, accepts responsibility and has substance (not just a good style.) Get others on board to close the gap between the current reality and the organization's (department's or unit's) vision.
20. Walk the Walk
How a good leader can coach employees to help them think better. A couple of brief coaching examples demonstrate how simple it can be to lead employees into creating better results - when you ask the right questions.
21. When Communication Is Just Not Enough
Many companies provide training in interpersonal communication skills to improve abilities to share thinking about problems and decisions. But we have found that often good communication still is not enough. One of BPI's expert consultants relates an experience with expert communicators and a long standing problem.
22. Troubleshooter I Certificate - DETAILS
A detailed document providing the business case for earning an expert troubleshooter certificate thereby improving your performance in your current position and enhancing opportunities for you in the larger job market. What are organizations looking for right now? What are employers saying about college preparation for work? Read this article and be sure to watch this 2.12' minute, too.
23. Lean, Six Sigma + Critical Thinking
Read what Lean-Sigma expert, Brad Wyrick, of Wyrick Enterprises (a Motorola Business Partner) says about critical thinking and process improvement.
24. Rx for Six Sigma? Add Critical-Thinking!
Improve your Six Sigma team results by adding BPI's Critical Thinking and Project Management tools.
25. Endorsements / Kudos
A sample of BPI endorsements from letters and emails sent by our customers.
26. Fishbone Purgatory
Runaway divergence? There is a better way!